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Contents
- Introduction
- Basic property information
- Organisation
- Division of responsibility and independent monitoring
- Risks
- Safety procedures
- Action guidelines
- Alerting help
- Sudden illness or accident
- In case of fire
- Fire action guide, when safe exits are blocked
- Action in a fire alarm situation
- Action in the gathering area
- Assisting people with reduced mobility in emergency situations
- Water damage
- Under threat of violence
- Bomb threat
- Public warning signal
- Blackouts
- Fire prevention
- Evacuation instructions
- Civil defence
- Storing movables
- Attachments
- Business space owner's responsibilities
- How to use a small fire extinguisher
Introduction
The drafting, upkeep and communication of the rescue plan are based on the requirement of the Rescue Act (379/2011). In this rescue plan, there is an account:
- for the conclusions of the assessment of hazards and risks;
- for the safety arrangements of the building and the premises used in the operations;
- regarding the instructions to be given to people for the prevention of accidents and acting in accident and danger situations;
- other possible actions for independent preparation at the location. (Rescue Act 379/2011, Section 15))
The rescue plan must be kept up to date and it must be communicated in the necessary way to the persons in the relevant building or other site. (Government Decree on Rescue Action 407/2011, Section 2.)
There are also other requirements for safety in the Rescue Act; the most important of these are:
The owner and holder of the building and the operator must, for their part take care that the building, structure and its surroundings are kept in such condition that:
- the risk of the starting, intentional starting and spreading of a fire is slight;
- the people in the building can vacate the building in the event of fire or other sudden danger situation or they can be rescued in another way;
- rescue operations are possible in the event of fire or another accident;
- the safety of rescue personnel has been taken into account. (Rescue Act 379/2011, Section 9))
The following equipment and devices must be kept in working order and serviced and inspected appropriately:
- extinguishing, rescue and prevention equipment;
- devices that facilitate extinguishing and rescue work;
- fire detection, alarm and other devices signalling the risk of an accident;
- the lighting and signs of the exit routes;
- the equipment and devices of the civil defence shelters (Rescue Act 379/2011, Section 12))
The owner and holder of the building and the operator must, for their part:
- the starting of fires is to be prevented, as well as the arising of other hazardous situations;
- the protection of persons, property and the surroundings in danger situations is to be prepared for;
- the extinguishing of fires, and other such rescue measures that they are able to do independently, are to be prepared for;
- start action for securing safe exit from fires and other danger situations, as well as action for making rescue operations easier. (Rescue Act 379/2011, Section 14))
Basic property information
Mikonkadun ja Yliopistokadun kulmassa sijaitseva 9. kerroksinen liikerakennus, jossa on yksi kellarikerros. Rakennuksen paloluokka on P1. Rakennusvuosi 1929 ja korjausvuosi 2018
Kellarikerrokseen on sijoitettu rakennuksen sosiaalitilat, tekniset tilat ja varastot. 1. kerroksessa on ravintola- ja liiketiloja. Kerroksissa 2-8. on toimistotiloja. 9. kerroksessa on rakennuksen ilmanvaihtokonehuoneet sekä ullakkotilaa.
Basic information
Property name | Mikonkatu 9 |
---|---|
Building address |
Mikonkatu 9 00100 HELSINKI |
Number of buildings | 1 |
Number of operators | 7 |
Property owner |
Ilmarinen
tel. 01028411 http://www.ilmarinen.fi/ |
Year of construction | 1929 |
Surface area | 7,780 m² |
Number of floors | 9 |
Fire class | P1 |
Other information
The site falls within the area of the following rescue service: Helsinki . The rescue department's estimated time of arrival at the site is approximately 5 minutes.
Fire alarm manager |
Bravida Finland Oy phone 0102388080 |
---|---|
Location of the fire alarm | On the Mikonkatu side, by the left entrance of the restaurant Penélope |
Maintenance | Bravida Finland Oy phone 0102388080 |
Surveillance company's contact info |
AVARN Security
tel. 0106202000 On-call tel. 0106202000 |
Gathering area | Ateneum lawn, Mikonkatu |
Back-up gathering area | Specified when needed |
Heating type | District heating |
Main water shutoff | On the basement floor on the Yliopistonkatu side behind the freight elevators, room-053 |
Heat distribution room | C building basement floor, room-048 |
Electricity switchboard | Basement floor, room-039 |
Location of substation | Basement floor, room-038 |
Gas shut-off | Sprinkler center: A building basement, room-016 (access through electrical switchboard 018) |
Ventilation device |
Basement floor, 5th floor, 9th floor
|
Air ventilation emergency stop |
On the Mikonkatu side, by the left entrance of the restaurant Penélope |
The premises of the property
Location | Name |
---|---|
1-8. kerros | Epicenter |
6.-7. kerros | S-Pankki |
7. kerros | Fim |
Katutaso | Bardem |
Katutaso | Kanniston leipomo |
Katutaso | R-kioski |
Katutaso | Ravintola Penélope |
Epicenterin tapahtumien pelastussuunnitelma: Liitteenä
Number of people
During the day | In the evening | At night | |
---|---|---|---|
On weekdays | 20–200 | 20–200 | 0–100 |
On weekends | 20–200 | 20–200 | 0–100 |
Organisation
Property manager |
Jarmo Vänskä Ilmarinen phone 0505495106 jarmo.vanska@ilmarinen.fi |
---|---|
- |
Tasks of the premises safety staff
Property management
- Responsible for the safety of the premises
- Makes decisions about continuing or halting operations in accident situations and participates in communication related to the event together with the authorities and persons responsible
Responsible superiors and staff
- Along with their everyday work, ensure the maintenance and readiness of fire and other safety operations in their area.
- Will be the last to leave their own area of responsibility in case the premises need to be evacuated.
- Will familiarise and guide staff in workplace safety precautions and procedures in case of accidents.
- Will report deficiencies in safety to the property manager
Important numbers of the property
Task | Name | Telephone number | Service phone number |
---|---|---|---|
Maintenance company | Bravida Finland Oy | 0102388080 | |
Lift maintenance | KONE Hissit Oy | 080015063 | |
Surveillance company's contact info | AVARN Security | 0106202000 | 0106202000 |
Name | Telephone number | |
---|---|---|
Fire alarm: Attendant | Bravida Finland Oy | 0102388080 |
Maintenance duty | Bravida Finland Oy | 0102388080 |
Sprinkler system: Service person | Bravida Finland Oy | 0102388080 |
Other important numbers
Operator | Telephone number | Duty hours |
---|---|---|
Public emergency numbers | 112 | 24 h |
Poison information centre | 0800 147 111 | 24 h |
Division of responsibility and independent monitoring
Party | Area of responsibility | |
---|---|---|
Property management | Responsible for management of the property, maintenance contracts and other administrative duties, collaboration with authorities, updating the evacuation plan when necessary/when changes take place or at least once per year | |
Independent monitoring | Overall management and addressing reported deficiencies. | |
Maintenance company | Technical systems and safety equipment at the property, maintenance of the yard area, clearing snow off the roofs etc. | |
Independent monitoring | When a maintenance technician is at the property, deficiencies shall be noted and depending on their type, either fixed immediately or reported to the tenant (e.g. objects blocking an evacuation route), who will take care of them. Deficiencies related to technical systems shall be handled by the maintenance company, and major or repeated deficiencies shall be reported directly to the property manager. | |
Tenant | The tenant is responsible for all premises that have been let out for them: business premises, storage spaces and any other spaces and their immediate vicinity in terms of the accessibility of evacuation routes. Property systems located at tenants' premises are still handled by the maintenance company. Tenants must provide the property manager up-to-date contact information.. | |
Independent monitoring | The tenant must make sure that evacuation routes, first-aid extinguishing equipment and exit lights are functional and accessible and have not been covered with advertising signs, for example. Deficiencies related to property systems must be reported to the maintenance company, who will inform the property manager, if necessary. | |
Normal flow of information for deficiencies: Tenant --- maintenance company --- property manager |
Operators may inform maintenance or the property manager about safety-related issues by phone or e-mail; contact information can be found in the "Organisation" chapter of this plan, for example.
Risks
From the point of view of safety and security, a risk is the combination of the probability of an accident happening and the possible consequences. Recognising risks in any property is an important part of safety and security. In the following pages, risks related to individuals, property, and environment are recognised. For all recognised risks, there are suggestions on how to act accordingly to eliminate, diminish, and manage risks. Only a recognised risk can be controlled.
Risk classifications concerning the property and people:
- Accidents
- Fire hazards
- Water damage
- Cases of illness
- Radiation or gas hazard
- Storm damage
- Break-ins, vandalism, etc.
Accidents
Risks
- falling down
- slipping
- tripping
- snow or ice falling down on people
- traffic accidents
- electric shock
- injury caused by work equipment
Consequences
- damage to property
- personal injuries
Actions and safety and security preparations
- The build-up of snow and ice on roofs must be monitored in the winter.
- Hazard spots are to be reported immediately to property maintenance company.
- In hazardous situations traffic or parking must be prevented in the area where ice or snow can fall down.
-
The yard area is to be kept neat and in good condition.
- Winter upkeep will be taken care of.
- Close call -situations are intervened with immediately. Close call -situations are investigated and necessary measures are taken to counteract the situation to prepare for and prevent similar situations.
- First-aid supplies have been acquired and they are replaced regularly.
- Everyone must familiarise themselves with the general first aid instructions.
Fire hazards
Risks
- Human behaviour
- careless smoking
- storing items in passageways
- storing items in staircases
- fire doors open
- accidentally leaving electronic appliances on
- grease or other fire in the kitchen
- unattended burning of candles
- Electrical devices
- short circuits
- broken electronic appliance
- hob in communal areas
- Arson
- fire load on the side of the building
- Safety procedures
- fire alarm device fault
- inspection of extinguishers not done
- fire hydrant servicing not done
- lack of indicator light centre maintenance
- Others
- gas containers
Fire-hazardous locations are, for example technical areas and other equivalent property areas.
Consequences
- damage to property
- smoke damage
- personal injuries
Actions and safety and security preparations
- Human behaviour
- Independent fire inspections are performed yearly within the property
- It is important to take care of exiting safety:
- personnel keep the escape routes clear.
- active intervention in defects.
- The rescue plan is kept up to date and studied.
- Electrical devices
- Electrical repairs and installations are contracted to TUKES-registered professionals. The contractor must have sufficient installation certificates and experience from similar work.
- Electrical switchboards are marked and materials are not kept in front of them.
- The hob is not to be used as a storage surface for different kinds of objects.
- Arson
- An additional fire load is not accumulated.
- Safety procedures
- The property has a smoke extraction system which is inspected, serviced and tested as per the device manufacturer's service programme.
- The location has an automatic fire alarm system.
- The testing and maintenance of fire alarm equipment are carried out in accordance with the maintenance programme.
- The property has initial extinguishing devices.
- Initial extinguishing equipment is inspected in accordance with directives.
- The location has a sprinkler system.
- Escape routes are marked with signs.
- Others
- Flammable substances are not to be stored in the basement or attic. Flammable substances must be stored in the spaces reserved for them.
- Ventilation and sweeping
- The time period between cleaning AC ducts is usually 10 years.
Water damage
Risks
-
Environment
- flood
- heavy rain
-
Structures
- waterproofing failure of structures
- an accident caused by structural and material errors
- broken pipes
-
Equipment
- washing machines and refrigerators breaking down
- sprinkler activation
Consequences
- damage to property
Actions and safety and security preparations
-
Structures
-
HWA works, inspections, and installations are contracted only to professionals.
- An HWA contractor must possess sufficient installation certificates and the contractor must have done similar work before.
- An assessment of the state of the plumbing is carried out regularly.
- Leaves and litter on the roof and in the gutters should be removed.
-
HWA works, inspections, and installations are contracted only to professionals.
-
Equipment
- Supervised use of household appliances and emphasising the importance of their maintenance.
- The filters and lint strainer in the dish washer and the laundry machine must be cleaned regularly.
- The back of the fridge must be vacuumed once per year. At the same time, the condition of the fridge is also to be inspected visually, with regard to the compressor and drip tray.
- Supervised use of household appliances and emphasising the importance of their maintenance.
Cases of illness
Risks
- heart failure
- diabetic shock
- stroke
- cerebral haemorrhage
- epilepsy
- fainting
Consequences
- personal injuries
- death
Actions and safety and security preparations
- Guaranteeing speedy access to help within the property.
- Everyone should familiarise themselves with the first aid guidelines attached to the rescue plan and giving first aid should be rehearsed.
- First-aid supplies have been acquired and they are replaced regularly.
- Ambulance guidance has been organised and this has been passed on to the personnel.
- The stopping of rescue vehicles outside the exterior doors is to be made possible.
Radiation or gas hazard
Risks
- radioactive substances or dangerous gases getting into the environment
- an accident while transporting a dangerous substance
- an accident in a nuclear plant
Consequences
- radiation sicknesses
- death
Actions and safety and security preparations
- Acquiring iodine pills as needed (2 tablets per person).
- The emergency stop for the ventilation has been labelled and passed on to the staff.
- There are instructions for different situations in the rescue plan.
Criminal activity
Risks
-
Burglary
- it is possible to access the building's premises unsupervised
- Violence
- Vandalism
Consequences
- damage to property
Actions and safety and security preparations
-
Burglary
- Marking and photographing of valuables.
-
Vandalism
- Supervising general cleanliness and order, and intervening actively in shortcomings.
- Graffiti and other smudges and smears should be cleaned without delay.
- Personnel are responsible for reporting faults.
Risks in the restaurant's operation
Risks
- Fire
- Aggressive customer
- Water damage
- Injuries caused by tools
Consequences
- Personal injuries
- Material damages
- Interruption in the operation of the restaurant
Actions and safety precautions
- A nonflammable and smothering waste container with a lid in use for cigarette butts
- Care in the use of liquid gas and periodical inspection of the equipment
- Grease flues are cleaned regularly at least once per year
- Grease filters are cleaned when necessary
- Proper maintenance of electrical equipment
- Appropriate fire-proofing class for linings, using things like fire-proofed textiles
- Waste and flammable materials are stored in locked spaces
- Safe use of open fire, candles
- Staff must report any detected deficiencies immediately to their superior
- Faulty equipment is decommissioned immediately
- Faulty machinery is repaired by an expert maintenance company
Special instructions for a restaurant in case of a fire
- Evacuate customers from the restaurant
- Close the doors to prevent the fire from spreading
- Call the fire department by dialing 112
- Put out the fire if it is small and there is no smoke yet
- Only put out a grease fire by smothering it with a lid or a fire blanket, for example. Also remember to switch off air conditioning (IV-hätäseis)
- Warn those who are not in immediate danger
- Guide or organise guidance and unrestricted access to the property for the rescue unit
- Ensure that everyone has reached the assembly area
Safety procedures
Safety at premises
Surveillance
Description | Reception desks |
---|---|
Location | Mikonkatu 9, On the 1st floor A building and the 2nd floor B building |
Extinguishing equipment
Location | Extinguishing equipment |
---|---|
In the restaurant kitchen, near the deep fryers | Fire blanket |
In the premises, by floor | Fire extinguisher |
The restaurant kitchen has a grease fire extinguisher near the deep fryers and a carbon dioxide extinguisher opposite the tilting kettle. There are powder extinguishers in the Street bar, in the dininge passage, in night near the alarm equipment and next to the air conditioning room. | Fire extinguisher |
Per floor near the A and B stairwell | Fire hydrant |
- at least yearly when the extinguisher is subjected to factors affecting its operational ability, such as moisture, vibration or fluctuations in temperature (outdoor areas)
- at least once every two years (indoor areas)
- The functionality of the rapid fire hydrants should be checked every year. A pressure test for the rapid fire hydrant hoses should be performed at five-year intervals.
Protection models
Type | Number of floors | Description of implementation |
---|---|---|
Shared protection model | 1-8 | Yritykset vastaavat omien toimitilojensa osalta palo- ja poistumisturvallisuuden ylläpitämisestä. Henkilökunta huolehtii päivittäisen työnsä ohella siitä, että poistumisreitit ja alkusammutuskalustojen edustat ovat esteettömiä. Havaituista puutteista/poikkeamista ilmoitetaan joko omalle esimiehelle tai kiinteistöhuoltoon. Kiinteistön ylläpidon (isännöinti) tehtävänä on hoitaa eteenpäin korjattavaksi poikkeamat, joita kiinteistöhuolto ei saa korjattua. Kiinteistön ylläpito myös huolehtii kiinteistöä koskevista huoltosopimuksista sekä poistumisssuunnitelman päivittämisestä. |
Safety equipment
Sprinkler equipment
The sprinkler system is an automatic fire extinguishing system which starts extinguishing a fire by spraying water at the location of the fire and, at the same time, passes on a fire alert to the emergency centre. The functioning of the equipment is based on the principle that when the temperature exceeds a certain level, the capsule of the sprinkler breaks and water is released to flow through the sprinkler.
The sprinkler equipment is maintained according to the maintenance plan. The equipment is tested monthly and inspected every other year.
Sprinkler equipment service
The sprinkler system must always be assigned a nominated person or company, who will service the equipment in accordance with maintenance instructions. Persons carrying out servicing must have the appropriate expertise and information required for the servicing.
Maintenance work that is comparable in technical complexity to the installation of new equipment may only be carried out by a shop specialised in the installation and maintenance of sprinkler equipment and listed by the Finnish Safety and Chemicals Agency. The person responsible for ordering maintenance must be named if maintenance is obtained as a purchased service. There must be a written contract for the purchased maintenance service.
Description | Automated extinguishing system |
---|---|
Location of centre | A building basement floor, room-016 (access through electrical switchboard 018) |
Service person |
Bravida Finland Oy phone 0102388080 |
Smoke extraction
The purpose of smoke ventilation is to remove fire gases, smoke and heat from the premises. The smoke ventilation equipment must be maintained and tested regularly according to the user maintenance instructions. The smoke ventilation equipment may only be used by the rescue services.
Description | Basement, 1st floor and 2nd floor; mechanical smoke extraction. Gravitational smoke extraction on the other floors. |
---|---|
Location of centre | On the Mikonkatu side, by the left entrance of the restaurant Penélope |
Exit guide, security or signal light
Emergency exit signs show how to to exit the building. Any faulty or incomplete signs must be reported to property maintenance services.
Description | Exit signs with battery backup |
---|---|
Location of centre | On the basement floor, telecommunications room |
Coverage | Building exits and exit routes |
Ventilation emergency stop
If the building is subjected to an external danger, such as fire gases from an adjacent building, the ventilation must be shut off. In such a case, the rescue authorities usually issue an emergency warning, providing additional instructions, such as to turn off ventilation systems.
Air ventilation can be stopped by anyone.
Ventilation emergency stop: On the Mikonkatu side, by the left entrance of the restaurant Penélope
First aid
According to the Occupational Safety and Health Act (738/2002) 46 §, the employer is obligated to ensure the availability of first aid to employees and other personnel at the work place, to provide directions for getting first aid, as well as reserve enough first aid supplies at the work place or in its close proximity.
- The ambulance will be directed to: To the nearest exit. The staff will get a guide outside to meet the rescuers..
Utensil | Location |
---|---|
First aid cabinet | 1. kerroksen keittiö |
Fire safety
Fire alarm
The purpose of the automatic fire alarm system is to warn people in the property about an imminent fire. The system detects fires quickly as sensors react to the fire and the alarm bells start ringing. The system will alert the emergency response centre automatically.
Description | Automatic fire alarm system |
---|---|
Location of centre | On the Mikonkatu side, by the left entrance of the restaurant Penélope |
Coverage | Koko rakennus. Paloilmoituspainikkeet poistumisreittien varrella. |
Attendant |
Bravida Finland Oy phone 0102388080 |
Securing the functionality of the notification transfer connection
- Periodic maintenance and malfunction repairs
- Monthly testing of the notification transfer connection
- Periodic inspections
Actions in the event of malfunction of the notification transfer connection
In the event that a malfunction is detected in the notification transfer connection, an enhanced surveillance is performed on the premises with the help of personnel.
- Connection to the emergency centre
- An on-call person to supervise the fire alarm centre
- An on-call person makes the emergency notification if needed and guides the rescue department to the site of fire
Fire compartmentalisation
The purpose of fire compartmentalisation is to limit the spread of smoke and fire and to secure safe exiting. For this reason, it is very important that the fire doors are kept closed. Fire doors must not be wedged open.
The floors, basement floors and attic of the building are generally divided into separate fire compartments.
Spaces which differ from each other fundamentally in terms of usage or fire load are divided up into separate fire compartments, if it is necessary for the protection of property or personnel. (usage way compartmentalisation)
Building | Type | Description |
---|---|---|
Mikonkatu 9 | Floor compartmentalisation, Usage method compartmentalisation | The spaces have been compartmented based on purpose and floor compartmenting. The compartmenting structures are usually EI60. Fire-compartmenting covers the stairwells acting as exit routes and chutes/technical areas, among other things. The walls facing the neighbouring buildings are firewalls (EI120). |
Emergency exit routes
The principle of exit safety is that all spaces of the building must haveat least two exit routes at all times which do not require keys or othertools to open the doors. Doors are not to be kept double-locked during working hours. Objects are not to be stored in front of the exits.
There are the following types of evacuation procedure in the property:
Building | Evacuation procedures |
---|---|
Mikonkatu 9 | There are at least two separate evacuation routes from the premises in the building. Evacuation routes and exits have been marked with battery-equipped exit signs that will function even in case of a power outage. The building exits are located on the ground floor level. Exit from the upper floors is through fire-compartmented stairwells. Exits from floors 2-4 are through stairwells A, B and C. Exits from floors 5-8 are through floors A and B. Exits from the machine room and attic areas in the 9th floor are through stairwells A and B. In a case of emergency, staff will instruct and guide customers to exit the building and proceed to the assembly area. |
Hot work
Hot work is defined as work in which sparks arise or in which naked flames or other heat sources are used and may cause a fire hazard. Such work includes e.g. oxyacetylene and arc welding, flame and arc cutting, disc cutting and metal grinding, which create sparks, as well as work involving the use of gas burners, other open fire or combustion air blowers. Alternative methods must always be considered for hot work due to the fire hazard it presents.
Carrying out hot work always requires a hot work licence. The person carrying out the hot work must have a valid hot work card.
The fire alarm system tender must take care of any deactivations needed so that the hot work or other refurbishment work does not cause an unnecessary fire alarm.
Any possible fire alarm system deactivations are to be fixed.
Occupational safety
An employee must always report any hazards and deficiencies to their superior and fix them to the best of their own ability. Close call situations must also be brought to a superior's attention.
An employee must always use protective equipment required by their tasks. If the employee notices the safety equipment missing or discovers deficiencies or faults in it, they must immediately notify their superior.
Actions in case of an occupational accident or violent incident
After an occupational accident or an act of violence towards a member of staff, the employer, immediate superior and occupational safety representative must be immediately notified.
Aftercare
Aftercare for serious (traumatic) incidents is available from your own occupational health centre.
In the evenings and weekends, always contact your superior. If necessary, contact the nearest health centre, Always follow the instructions of professionals.
After a robbery or other similar serious incident, psychological first aid or aftercare must begin immediately. The superior must immediately organise support for processing the incident for all those involved in the incident. It is important that all who experienced the incident participate.
Action guidelines
The following pages contain a guide on accident prevention and on how to act in accident and danger situations. Read the action guide carefully!
The correct actions, solutions, and choices prevent and limit accidents. This way accidents can be minimised or they can be prevented altogether.
Safety and security are our shared concern!
Alerting help
In all urgent emergency situations, whether it be a police, fire department, paramedic, or a social worker case involving an urgent need for help CALL THE EMERGENCY NUMBER: 112
- Call the emergency number yourself if you can
- It is important to make the emergency call yourself, if the matter concerns you. The victim has more knowledge on the situation, based on which the dispatcher can send help accordingly. Using middle-men to make the call can delay getting the right kind of help on site.
- Tell what happened
- The emergency centre dispatcher will ask the caller about what happened so that they can send the appropriate assistance.
- Give the exact address and municipality
- The emergency centre might have several same addresses in different municipalities/cities in its service area. Therefore it is also important to know the name of the town/city/municipality where the accident has taken place.
- Answer the questions that are asked of you
- The questions asked by the dispatcher are important. They do not delay alarming for help. In urgent cases the dispatcher already alerts the authorities and other partners during the call, and gives them more information on what has happened.
- Act according to the information given to you
- The dispatcher is trained to give instructions in various types of situations. It is important to follow the given instructions. Correct initial actions often play an important role in the end result.
- End the call only after you're given permission to do so.
- Ending the call too soon may delay the help from arriving. After you are given the permission to end the call, end it. Keep the phone line open. The dispatcher or the help on its way may need additional information on what has happened.
In an emergency, the rescue department shall be guided as follows:
The fire alarm, smoke extraction centre and air conditioning emergency stop are located at the restaurant entrance on the Mikonkatu side
The emergency services' extinguishing route is into the basement through the gateway on the Yliopistonkatu side and further on through the stairwell
Sudden illness or accident
- Clarify and check
-
- What has happened?
- Check the person's condition (do they wake up, are they breathing?)
- Give first aid if needed.
-
- Turn an unconscious but breathing patient into the recovery position on their side.
- If the person is not breathing, start with first aid.
- Make an emergency call.
-
- Call the number 112.
- Tell where you are calling from. Mikonkatu 9, HELSINKI
- Tell what happened
- Act according to directions.
- Inform the emergency centre of any changes that take place in the condition of the patient.
In case of fire
Fire is always a serious matter. If a fire breaks out, the most important thing is to remain calm. Everyone must be able to control themselves in a dangerous situation and act efficiently to prevent personal injury.
The most important thing to protect is always people, property is secondary
In a case of emergency, staff must primarily ensure that customers exit safely through the nearest evacuation routes and that there are no people left in their area of responsibility before exiting themselves. Also use the nearest exit route yourself.
- SAVE the people in danger, CALL the fire brigade through the emergency number 112
- EXTINGUISH using the nearest first-aid extinguisher
- CONTAIN the fire by closing doors, windows and hatches
- GUIDE the fire brigade to the scene
What to do if a deep fryer catches fire:
- A burning deep fryer is always extinguished by smothering.
- To smother the fire: - If the fire is small, put a lid on the fryer
- Using a fire blanket that is placed tightly on top of the burning fryer to block the flow of oxygen into the fryer. Hold the blanket over the fryer for a while before checking if the fire has gone out.
- Also remember to switch off the fryer that caught fire.
- Do not extinguish a grease fire using water, as water only spreads the hot grease.
Fire action guide, when safe exits are blocked
Sometimes a fire in another location prevents safe exit from the building. In these cases it is smartest to stay in a smokeless space and keep all doors and other openings closed.
- Stay in the fire compartment that you are in.
-
- It is safe to stay behind the fire door. Fire doors withstand fire for at least half an hour.
- Jumping from a height has fatal consequences, reamining in a smoke-free area does not.
- Go to a window and attract attention. If you do not manage to do this, let people know your location by calling 112.
- Follow directions from the authorities.
Action in a fire alarm situation
The building has an automatic fire alarm system, which sends an alert to the rescue department. Everyone must vacate the building immediately when they hear the fire alarm.
- Bring outdoor clothes with you if they are nearby.
- Close doors and windows
- Use the nearest escape route to exit the building.
- Direct customers and guests.
- Call the number 112 from a safe location and provide further information about the situation. At the same time, you will make sure that the emergency center has been notified about the fire.
- Move to the gathering area; do not stay in front of the entrances.
- No-one may leave the gathering area without permission.
The danger is only over when the rescue department gives permission to return to the building. The safety personnel of the property passes on the announcement concerning moving back inside to the personnel.
Action in the gathering area
When people have left the building and proceeded to the gathering area, the representative of the personnel begins to direct activities. Based on the situation at hand, it is necessary to consider whether it is safe to remain in the designated gathering area or if people should be directed elsewhere, for example into a pre-arranged interior area or to a property in the vicinity.
No-one may leave the gathering area without the permission of the person responsible for the gathering area. Activity in the gathering area is directed by the building's safety personnel. The safety personnel give information on the progress of the situation and notify when it is permitted to return into the property.
Factors to bear in mind in the gathering area:
- Taking care of anyone who may be injured; the safety personnel are to be informed
- looking after people with reduced mobility or otherwise poor physical condition
- if one is aware of someone having remained inside, this is to be reported
Back-up gathering area
If the gathering area is not safe, then people are to move on to a safe back-up gathering area defined separately by the protection managers. Authorities will also provide instructions about shelter locations for long-term shelter.
Assisting people with reduced mobility in emergency situations
In an emergency situation, the movement of people with reduced mobility out of the building may be difficult and slow. Try to help them as much as you are able to.
- Things to consider when helping people with reduced mobility
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- Help a person with reduced mobility to exit, within the limits of your own capabilities.
- Take care of the person you helped also after getting out.
Water damage
- Action guide
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- Disconnect power from where the leak is and from its proximity.
- Stop the water from flowing, from i.e. the water mains, if possible.
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Notify of the situation immediately:
- to the maintenance personnel: Bravida Finland Oy, phone 0102388080
- Contact the emergency number if needed 112.
- Main water shutoff: On the basement floor on the Yliopistonkatu side behind the freight elevators, room-053
- Heat distribution room: C building basement floor, room-048
- Electricity switchboard: Basement floor, room-039
- Should there be threat of water outside the building
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- Inform property maintenance and, if needed, the emergency centre on 112.
Under threat of violence
In an unarmed threatening situation, act in the following way.
- Act calmly and try to calm the person with your behaviour.
- Make sure you do not turn your back or let yourself be cornered, so that you will always have an escape route when a threatening person comes close.
- Call for help depending on the circumstances.
- Escape and help others escape.
Take care of your own safety. Seek to direct the threatening person to a place where they cannot harm others. After the event, contact the police about the incident if required.
If the threatening person is armed, act in the following way.
- Do not resist.
- Do whatever the person threatening you tells you to do.
- As the situation permits, try to warn others.
- By closing doors, you can limit a person's movement within the property.
- After the situation, call 112 to get professional help on site as fast as possible. Listen to directions and act accordingly.
Every threat and sighting of a possibly threatening situation must be taken seriously and the police must be informed immediately. Through your own behaviour, you can affect the progress of the situation, and thus you should take all threatening situations seriously and try to calm down already begun situations.
Bomb threat
A bomb threat is often unfounded and made by a disturbed individual, but it should always be taken seriously, and each threat should be notified to the police. In this situation, it is important to keep calm.
When the threat is made by phone
- Remain calm. Prolong the call.
- Make notes. Write the threat down word-for-word.
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Ask questions.
- Where is the bomb?
- What does the bomb look like?
- When will the bomb explode?
- Why?
- Try to get your colleague's attention already during the phone call, so that he/she can inform the person responsible for safety during the call.
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Pay attention to the caller's speaking style and tone of voice.
- Does he/she use noticeable dialect or other special characteristics?
- Is he/she agitated?
- Is he/she reading the message from a piece of paper?
- Listen to the background noises as well (e.g. traffic or discussions in the background).
- After the call, notify the safety and security personnel on your premises or property (cf. chapter of safety and security personnel).
- If this is not possible, call the police immediately at 112 and act according to their instructions.
A suspicious object or threatening letter
- Do not touch the object.
- If the item in question is a letter or other such object that you have handled, pay attention to the places you have touched and place the letter in a plastic pocket, for example.
- Notify immediately the personnel responsible for safety and security on your premises and the property (cf. chapter on safety and security personnel) as well as the police at emergency number 112.
- Isolate the area as well as possible. Keep in mind possible police investigations (fingerprints and footprints are first-class evidence).
- Do not panic. Act according to the instructions from the police and the safety personnel.
Public warning signal
The public warning signal is a one-minute-long ascending and descending tone or a warning announcement by the authorities. The length of the ascending tone is 7 seconds. The public warning signal means an immediate danger threatening the public.
The All Clear signal is a one-minute-long monotonous signal. It is an announcement of the threat or danger having passed.
- Act in the following way after you've heard the public warning signal
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- Proceed indoors. Close doors, windows, ventilation holes, and air conditioning devices.
- Turn on the radio and wait for instructions.
- Avoid using the phone to prevent telephone lines from getting jammed.
- Do not leave the area unless urged to do so by the authorities.
Gas hazard
- Public warning signal in danger situations concerning gas
- Do the following
- If you are indoors and can smell gas:
- stay inside, get to the top floors and listen for further information on the radio
- place a wet cloth over your mouth and breathe through it
- If you are outside when you smell gas but are not able to get indoors:
- hurry into side wind from underneath the gas cloud
- try to get as high as possible, for example to the top of a hill
- Additional information on taking cover from gas
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- Switch off air conditioning devices and close doors and windows tightly.
- You can also close or tape inside doors and stay in upwind areas.
- If you smell gas you can breathe through a moist and spongy cloth.
- The authorities will announce on radio or with vehicles with loudspeakers when the gas cloud has dispersed. Ventilate indoors well after the event.
- Stay on the upper floors until the danger is over.
- Do not go into the basement.
Radiation hazard
A public warning signal is given upon the threat of radiation.
Go inside.
- Close doors, windows, ventilation holes, and air conditioning devices.
- The centre and basement of the building are the best places to take shelter. Take iodine tablets only when advised to do so by the authorities (there should be two iodine tablets per person).
Avoid moving outside
Additional instructions
You will get additional information from your city's rescue authorities, from broadcast media, and from Yle's (the Finnish Broadcasting Company's) Teletext page 867. You can also find information from the Finnish Radiation and Nuclear Safety Authority's website www.stuk.fi and the website of the rescue authorities www.pelastustoimi.fi.
Blackouts
In the event of a power cut, the safety lights will remain on.
Using lifts during a power cut is not possible.
Action during a power cut
Electricity is down in the operating premises, but the lights of public areas are still working
- If possible, check the fuses in the operating premises' own electrical switchboard.
- If the problem was not solved, contact property maintenance (tel. 0102388080).
Electricity is down in both the operating premises and the public areas
- Use a flashlight
- Direct others, if so needed.
In the event of a power cut, lifts will stop working. Should you be stuck on a lift due to a power cut or other failure, act as follows:
Contact the lift maintenance emergency line:
- by mobile phone - (KONE Hissit Oy, 080015063) or
- the emergency button inside the lift. (This will connect directly to the lift maintenance emergency line.)
When necessary, you can call the general emergency number 112.
Fire prevention
- Always keep emergency exits and the area around extinguishing equipment clear of objects and other obstacles as well as rubbish.
- If there are fire doors in the premises, always keep them closed. This will prevent the fire and smoke from spreading.
- Familiarise yourself in advance with the locations of emergency exits.
- Find out the locations of hand-held extinguishers and the fire hose reel.
- Turn off electrical equipment and turn out the lights when you leave the workplace.
- Make sure that your surroundings are clean. Smoking indoors is strictly prohibited.
- Report any faulty electrical equipment or wiring or other safety deficiencies to your superior.
Evacuation instructions
- Calmly guide customers out of the building.
- Ask customers to exit to the assembly area.
- Do not let new customers inside.
- Close and lock the cash registers immediately.
- Act calmly.
Civil defence
This property does not have its own civil defence shelter. The property is part of the general civil defence district. Rescue operations are dependent on regional population protection. Rescue operations are also prepared to operate in exceptional conditions. Core tasks are detecting threats and warning about them and maintaining population protection possibilities, as well as taking care of rescue operations. The objective is the most efficient operation possible in accident situations under exceptional circumstances. The authorities will instruct on moving into civil defence shelters when so required.
The civil defence shelter nearest to the property is Vuorikadun kalliosuoja.
A class S1 shelter complex including two caves with a combined area of 870 m2.
The shelter complex has room for a maximum of 1,200 people, including 600 in a space owned by the city.
Storing movables
Storage of different kinds of objects may lead to a hazard of fire starting or spreading, the prevention of safe exit in an emergency situation and increased difficulty in extinguishing the fire.
The building's exit hallways and staircase areas must be kept walkable and clear of any obstacles.
- Exit corridors, staircases, inside hallways, basement and storage area passages
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- It is not permitted to store any items.
- Basement spaces
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- Do not store easily flammable material.
- Storage of flammable liquids (e.g. liquefied gas and petrol) prohibited.
- Under or near buildings
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- It is not permitted to store flammable material or other goods by the walls of the building, e.g. garbage containers, piles of cardboard, or transportation trays
- Attention!
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- The rescue authorities can permit single case exceptions, for example for storing a larger amount or allowing storage in a different place or limit storing, if safety requires that
Attachments
This rescue plan has the following attachments:
Additionally, the Pelsu Rescue Plan service has the following attachments available:
Business space owner's responsibilities
The owner or business practitioner of the space must to the extent of his/her abilities supervise that rules and regulations for fire and accident prevention, and individuals' safety in the work place, are followed. It is recommended to appoint a person in charge of safety and security, who will take care of safety and security matters and work in cooperation with the property's appointed people in charge.
The owner and business practitioner of the space must both ensure that the building, structures and their environs are maintained in such a condition that
- the risk of fire, intentional lighting of a fire, and the threat of spreading is minimal
- people in the building can, in the case of fire, or some other kind of sudden danger situation, exit the building or they can be rescued in other ways
- rescue action is possible in the event of fire or another kind of accident.
Easily flammable material or other items are not permitted to be stored in the attic, the basement, hallways or exit ways, under the building, or in its immediate proximity.
The following equipment and devices must be kept in working order and serviced and inspected appropriately:
- extinguishing equipment
- fire detection, alarm, and other detecting and alarming devices signalling danger
- guides and lighting for exit ways.
The owner and user of the space are for their part responsible for the condition of the equipment and will notify of defects to the persons in charge.
The owner and business practitioner of the space must, for their part
- prevent fires from starting and other danger situations from arising
- prepare for the protection of people, property, and environment in danger situations
- preparing for extinguishing fires as well as for other rescue operations, within their individual capabilities
- start action for securing safe exit from fires and other danger situations, as well as action for making rescue operations easier.
How to use a small fire extinguisher
Extinguishers
- Turn the extinguisher upside down and shake the extinguisher to ensure the powder's running.
- Remove the safety pin.
- Approach the fire from the direction of the wind.
- If you are indoors, approach low on the floor, as this will improve the visibility.
- Take a hold of the extinguisher's hose from the end and direct the extinguishing substance at the base of the flames, don't cut through them.
- Start extinguishing from the front and continue towards the back, or from bottom to top.
- Extinguishing can be improved with a back and forth motion.
- The whole area that is burning must be covered in the extinguisher cloud.
- After the flames are extinguished the extinguishing can be stopped.
- Observer the burnt object and make sure that the fire is out.
- If the target catches fire again, repeat the extinguishing.
Extinguishing blankets
- Take a hold of the corners of the blanket and protect your hands by placing them inside the blanket.
- Step on the blanket with your foot; this will prevent the flames from getting to your face.
- If you are outside, approach the fire from the direction of the wind.
- Extend your arms straight.
- Spread the blanket over the fire.
- Hold the blanket tightly over the fire and make sure that the fire is extinguished.
- Protect yourself while lifting the blanket as the fire can re-ignite.
- Make sure once more that the fire is extinguished.
Fire hydrant
- Open the fire hydrant cabinet. If necessary, break the plastic covering of the lockguard by, for example, hitting it with your elbow.
- Open the stopcock and pull out as much hose as you need.
- Turn on the nozzle at the end of the hose and begin extinguishing from a safe distance.
- Direct the water jet at the base of the flames and continue until the fire has been extinguished.
- Make sure the fire has been put out. Suffocate or wet all possibly still- smouldering spots.
Do not put yourself in danger. Avoid breathing smoke. If the extinguishing is not succeeding, move to safety. Close the door to the space to limit the fire.