A fire alarm is triggered in the common areas

Smoke detectors have been installed in the common areas of the building. The smoke detectors are meant to warn people inside the property if a fire starts. The smoke detectors WILL NOT send an alert to the emergency centre.

If you hear a constant, uninterrupted alarm in the stairwell, it is likely that a fire has started. Here is what you should do:

ALERT YOUR NEIGHBOURS

be prepared to leave the building if smoke is not yet visible in the stairwell and it is safe to use the exit route

IF THERE IS SMOKE IN THE STAIRWELL OR IN THE OTHER COMMON AREAS, CALL THE EMERGENCY NUMBER 112

if there is smoke in the stairwell:
- stay in your apartment
- close the entry door(s) of your apartment
- use wet cloth (e.g. towels) to stuff around the cracks in doors
go to a window or a the balcony so that the recuers can see you, call the emergency number 112 to report the fire and your location

GUIDE THE TRAINED RESCUE STAFF TO THE SITE

It will speed up the rescue operations if you can call property maintenance and get them to arrive on site.

Property maintenance contact details:

Jyväskylän HuoltoSilta
0207351610

IF YOU DO NOT SEE SMOKE, DO NOT REPORT AN EMERGENCY, CHECK THE PREMISES INSTEAD

if after checking the premises you do not see smoke, the fire alarm can be cancelled using one of the fire alarm cancellation buttons on the walls
- if the alarm is not cancelled within five minutes, an alert will be sent to property maintenance
- if it was a false alarm or the alarm was triggered by renovation work, cooking or other reason, there is no need to report an emergency or call the fire department
if you are not sure what triggered the alarm, call and ask property maintenance to arrive on site immediately