Basic information

Organisation

Other information

The site falls within the area of the following rescue service: Helsinki .

Important numbers of the property

Other important numbers

Accidents

Risks

• falling down
• slipping
• tripping
• snow or ice falling down on people or property
• accidents happening in the children’s playground
• traffic accidents
• drowning
• high drop

Consequences

• damage to property
• personal injuries
• death

Fire hazards

Risks

• short circuits
• fire caused by a broken electronic appliance
• grease or other fire in the kitchen
• careless smoking
• arson
• a fire caused by children playing
• accidentally leaving electronic appliances on
• storing items in passageways
• storing items in staircases
• fire doors open

Fire-hazardous locations are, for example the kitchen of the apartments, sauna and storage space, the public sauna, the laundry room, the drying room, club facilities, technical areas and other equivalent property areas.

Consequences

• damage to property
• smoke damage
• personal injuries
• death

Water damage

Risks

• flood
• heavy rain
• waterproofing failure of structures
• an accident caused by structural and material errors
• washing machines and refrigerators breaking down
• vandalism
• broken pipes

Consequences

• damage to property

Actions and safety and security preparations

• The location of the main water stopcocks is marked.
• HWA works, inspections, and installations are contracted only to professionals.
  • An HWA contractor must possess sufficient installation certificates and the contractor must have done similar work before.
  • HWA inspections are carried out in accordance with the service programme.
• An assessment of the state of the plumbing is carried out regularly.
• Independent change construction and other building work must be supervised and defects concerning the building must be intervened in immediately.
• Supervised use of household appliances and emphasising the importance of their maintenance.
  • The filters and lint strainer in the dish washer and the laundry machine must be cleaned once a month.
  • It is recommended to vacuum behind the fridge once a month, or at least once a year. When you do this, it is recommended to have a quick look at the compressor and drain pan as well.
  • A drain pan should be installed under every larger kitchen appliance (e.g. fridge, freezer, dishwasher, and sometimes laundry machine), which will make the detection of water damage faster and easier.
• Leaves on the roof and in the gutters should be removed in late autumn.
• Pre-emptive maintenance of washing machines. Maintenance is to be done yearly by a professional and certified business.

Cases of illness

Risks

• heart failure
• diabetic shock
• stroke
• cerebral haemorrhage
• epilepsy
• fainting

Consequences

• personal injuries
• death

Actions and safety and security preparations

• Guaranteeing speedy access to help within the property.
• Everyone should familiarise themselves with the first aid guidelines attached to the rescue plan and giving first aid should be rehearsed.
• Listing individuals skilled in first-aid is recommended.
• The stopping of rescue vehicles outside the exterior doors is to be made possible.

Radiation or gas hazard

Consequences

• radiation sicknesses
• death

Actions and safety and security preparations

• Acquiring iodine pills as needed (2 tablets per person).
• Stocking up on home storage supplies.
• The air ventilation emergency stop is marked with signs.
• The safety and security organisation must be aware of the air ventilation emergency stop's location.
• Making a guide in case of accidents involving dangerous substances.
• The property has a civil defence shelter that can be used for shelter in the event of a radiation hazard.
• The operating condition of the civil defence shelter is maintained.
• Possibility of taking shelter in the civil defence shelter.
• There are instructions for different situations in the rescue plan.
• Everyone must familiarise themselves with the operating instructions.

Storm damage

Risks

• various natural phenomena

Consequences

• blackouts
• damage to property
• personal injuries
• death

Actions and safety and security preparations

• A knowledgeable maintenance company will check roofs and gutters, and fix deficiencies.
• Checking the trees on the property.
• Removal of dangerous branches.
• General maintenance of the yard.
• The curfew set by the authorities must be respected.
• When taking shelter indoors, you must stay away from windows and glass doors.
• Prepare yourself independently for long power blackouts by, for example:
  • home storage supplies
  • a lamp and batteries
  • candles and fire-making tools
  • a battery-operated radio

Criminal activity

Risks

• apartment break-in
• basement break-in
• graffiti
• ruining and destruction of property
• it is possible to access the building's premises unsupervised

Consequences

• damage to property

Safety equipment

Ventilation emergency stop

If the building is subjected to an external danger, such as fire gases from an adjacent building, the ventilation must be shut off. In such a case, the rescue authorities usually issue an emergency warning, providing additional instructions, such as to turn off ventilation systems.

Air ventilation can be stopped by anyone.

Ventilation emergency stop: At the outside doors of the staircases

Fire safety

Emergency exit routes

The principle of exit safety is that all spaces of the building must have at least two exit routes at all times, which do not require keys or other tools to open the doors. Exiting must also be possible to do in the dark, which is why the exit routes must be clear at all times. Because the property has 3 floors, the window or apartment- specific balcony shall serve as an emergency exit. In this event, the rescue department shall assist in evacuating the building in case of emergency. Objects are not to be stored in front of the exits. (Environment Ministry's regulation of fire safety of buildings.)

Exit ways and doors leading to them must be easily accessible and openable in emergency situations from the inside.

A door can be locked, for example, to prevent trespassing from the outside, but must it must be possible to open it from the inside without a key during the normal use of the building.

Lift

Ventilation device

Smoking area

Waste disposal

Alerting help

In all urgent emergency situations, whether it be a police, fire department, paramedic, or a social worker case involving an urgent need for help CALL THE EMERGENCY NUMBER: 112

Call the emergency number yourself if you can

It is important to make the emergency call yourself, if the matter concerns you. The victim has more knowledge on the situation, based on which the dispatcher can send help accordingly. Using middle-men to make the call can delay getting the right kind of help on site.

Tell what happened

The emergency centre dispatcher will ask the caller about what happened so that they can send the appropriate assistance.

Give the exact address and municipality

The emergency centre might have several same addresses in different municipalities/cities in its service area. Therefore it is also important to know the name of the town/city/municipality where the accident has taken place.

Answer the questions that are asked of you

The questions asked by the dispatcher are important. They do not delay alarming for help. In urgent cases the dispatcher already alerts the authorities and other partners during the call, and gives them more information on what has happened.

Act according to the information given to you

The dispatcher is trained to give instructions in various types of situations. It is important to follow the given instructions. Correct initial actions often play an important role in the end result.

End the call only after you're given permission to do so.

Ending the call too soon may delay the help from arriving. After you are given the permission to end the call, end it. Keep the phone line open. The dispatcher or the help on its way may need additional information on what has happened.

Sudden illness or accident

Find out what happened

• Has the person fallen or fainted?
• Are there possibly eye witnesses, that can tell you better about what has happened?

Check the person's condition

• Can you wake the person up by talking or shaking?

Check breathing

• If the person doesn't wake up, check breathing: place the back of your hand in front of the patient's mouth and feel if there is air flow.

Make an emergency call.

• Call the number 112.
• Tell where you are calling from.
• Tell what happened
• Act according to directions.

Give first aid if needed.

• If the person is not breathing, start with first aid.

Turn an unconscious but breathing patient into the recovery position on their side.

Observe the patient.

• If there are changes in the patient's condition before the rescue department arrives, notify them by calling the emergency number 112, so that the emergency centre can re-evaluate your situation.

Guide the professional help quickly to the patient

• Tell the professional help what has happened and what has been done.

Fire

Save

• Make an assessment of the situation. Rescue those in immediate danger.
• Be careful not to breathe smoke! Smoke is highly toxic and you can lose consciousness quickly if you breathe it.

Warn

• Warn others in the building about the fire and the threatening danger.
• Direct people to the gathering area.

Alert

• Call the emergency number 112 from a safe location.
• Tell who you are, where the fire is (address and floor), what is on fire, and if there are people in danger.
• Do not hang up the phone until you are given permission to do so.

Extinguish

• Perform initial extinguishing measures, where possible.
• A grease fire is extinguished by suffocating it with a fire blanket.
• When an electrical appliance is on fire, disconnect power and begin extinguishing the fire.

Limit

• Remove fire sensitive items and flammable liquids.
• Contain the spread of fire and smoke by closing windows and the door as you exit.

Guide

• Direct the rescue personnel to the location or arrange guidance. For example: one person stays to guide on the side of the parking lot and another next to the building.

Using the lift in the event of a fire is strictly forbidden!

In evacuation situations the gathering area is: Parking spaces

Back-up gathering area: The neighbouring property

Fire action guide, when safe exits are blocked

Sometimes a fire in another location prevents safe exit from the building. In these cases it is smartest to stay in a smokeless space and keep all doors and other openings closed.

Stay in the apartment and remain calm.

• In apartment buildings, each apartment is its own fire compartment, and the spreading of fire from one apartment into the others has been prevented by structural measures.
• Jumping from a height has fatal consequences, remaining in the apartment doesn't.

Go to a balcony or to a window and attract attention.

• by shouting
• by flashing lights
• by waving something visible
• you can also call 112 and tell the exact address of where you are.

Prepare for the spreading of the fire.

• As a precaution, fill the bathtub and sink with water.
• If smoke starts to get in to the apartment from cracks in the door, the postbox, or through air ventilation, air out the apartment with fresh air and seal the leaking cracks and openings with wet textiles.
• If the apartment door starts heating up, cool it down with water.
• If flames start hitting the apartment windows, move easily flammable items away from the window.

Follow directions from the authorities.

Action in the gathering area

Assembly point

When people have left the building and proceeded to the gathering area, one person must be appointed to take responsibility for the activities at the gathering area. Based on the situation at hand, it is necessary to consider whether it is safe to remain in the designated gathering area or if people should be directed elsewhere, for example into a pre-arranged interior area or to a property in the vicinity (the back-up gathering area).

Do not leave the gathering area without the permission of the rescue authorities.

Factors to bear in mind in the gathering area:

• taking care of any possible injured parties
• looking after people with reduced mobility or otherwise poor physical condition
• if one is aware of someone having remained inside, this is to be reported

Back-up gathering area

In severe winter conditions or other situations, an additional gathering area may be needed. Authorities will also provide instructions about shelter locations for long-term shelter.

Assisting people with reduced mobility in emergency situations

In an emergency situation, the movement of people with reduced mobility out of the building may be difficult and slow. If you know there is a neighbour with reduced mobility, for example handicapped, blind, or elderly, try to secure their safe exit in emergency situations. If you know your neighbour is at home, but you are not able to assist in moving them out, notify the rescue authorities about the situation as fast as possible.

Work in cooperation with the other residents.

Things to consider when helping people with reduced mobility

• Help a person with reduced mobility to exit, within the limits of your own capabilities.
• Listen to the person you're helping.
• Take care of the person you helped also after getting out.

Water damage

Action guide

• Disconnect power from where the leak is and from its proximity.
• Stop the water from flowing, from i.e. the water mains, if possible.
• Notify of the situation immediately:
  • to the maintenance personnel: Vuo-Kiinteistöpalvelut Oy, phone 010 821 3500, service 09 755 7687
• Contact the emergency number if needed 112.
• Main water shutoff: In the heat distribution room
• Heat distribution room: In basement E
• Electricity switchboard: In basement E, access from outside

Should there be threat of water outside the building

• Find out what is causing the water threat.
• If there is a leak, try to block it.
• Try to prevent the water from getting into the building.
  • by baggings
  • by using plastic covers
  • by directing the water away from the building
• Call for additional help if needed.

Under threat of violence

In an unarmed threatening situation, act in the following way.

• Act calmly and try to calm the person with your behaviour.
• Make sure you do not turn your back or let yourself be cornered, so that you will always have an escape route when a threatening person comes close.
• Call for help depending on the circumstances.
• Escape and help others escape.

Take care of your own safety. Seek to direct the threatening person to a place where they cannot harm others. After the event, contact the police about the incident if required.

If the threatening person is armed, act in the following way.

• Do not resist.
• Do whatever the person threatening you tells you to do.
• As the situation permits, try to warn others.
• By closing doors, you can limit a person's movement within the property.
• After the situation, call 112 to get professional help on site as fast as possible. Listen to directions and act accordingly.

Every threat and sighting of a possibly threatening situation must be taken seriously and the police must be informed immediately. Through your own behaviour, you can affect the progress of the situation, and thus you should take all threatening situations seriously and try to calm down already begun situations.

Public warning signal

The public warning signal is a one-minute-long ascending and descending tone or a warning announcement by the authorities. The length of the ascending tone is 7 seconds.

The public warning signal means an immediate danger threatening the public. The warning is given in population centres with an outdoor alarm system and with an alarm attached to a vehicle in rural areas.

The All Clear signal is a one-minute-long monotonous signal. It is an announcement of the threat or danger having passed.

Act in the following way after you've heard the public warning signal

• Proceed indoors.
• Stay indoors.
• Close doors, windows, ventilation holes, and air conditioning devices.
• Turn on the radio and wait for instructions.
• Avoid using the phone to prevent telephone lines from getting jammed.
• Do not leave the areas unless urged to do so by the authorities, so as not to endanger yourself on the way.

Gas hazard

Public warning signal in danger situations concerning gas

Additional information on the type of danger can be got from radio and television. The following are usually connected with a gas hazard.

• If you are indoors and can smell gas:
  • stay indoors
  • the top floors make the best shelter
  • place a wet cloth over your mouth and breathe through it
  • stay on the upper floors until the danger is over
  • do not go into the basement.
• If you are outside when you smell gas but are not able to get indoors:
  • hurry into side wind from underneath the gas cloud
  • try to get as high as possible, for example to the top of a hill
  • press a wet cloth, tuft of grass, turf, or moss in front of your mouth and breathe through it.

Additional information on taking cover from gas

• Switch off air conditioning devices and close doors and windows tightly. The more airtight you can make the building, the slower the gas can get inside.
• You can also close or tape inside doors and stay in upwind areas. If you smell gas you can breathe through a moist and spongy cloth.
• The authorities will announce on radio or with vehicles with loudspeakers when the gas cloud has dispersed. Ventilate indoors well after the event.

Radiation hazard

Radiation situations are monitored with gauges throughout the country. Even the slightest change is detected immediately and notified of. A public warning signal is given upon the threat of radiation.

Go inside

Close doors, windows, ventilation holes, and air conditioning tightly to prevent radioactive substances from getting indoors. The centre and basement of the building are the best places to take shelter.

Iodine tablets

Take an iodine tablet only when the authorities tell you to do so either on the radio or on television. Iodine tablets prevent radioactive iodine from building up in the thyroid gland, but offers no other protection. You should not go outside the facilities to look for iodine tablets when the danger situation is present. You can acquire iodine beforehand from the pharmacy. Each property should have 2 iodine tablets per person.

Protect your food and drinking water

Put the food products that are out into plastic bags or tight containers. The refrigerator, freezer, and tight packages protect against radioactive dust.

Moving outside

If you must go outside, use tight clothing that covers the skin, for example rain gear. Upon coming back inside, take off your clothes in the entry hall and wash up well. Use a respiratory mask, towel, or paper towel to prevent radioactive particles from getting to your lungs.

Additional instructions

You will get additional information from your city's rescue authorities, from broadcast media, and from Yle's (the Finnish Broadcasting Company's) Teletext page 867. You can also find information from the Finnish Radiation and Nuclear Safety Authority's website www.stuk.fi and from the rescue authorities website www.pelastustoimi.fi.

Blackouts

How to act during a power cut:

• First check the fuses. If they are intact, find out whether the electricity of your neighbour or neighbouring houses is working.
• If the electricity is out from a larger area, the problem is already known and actions to fix it have started. Most electricity suppliers have a taped recording of the malfunction on its fault service number, which will give information on the blackout situation in your area. The electricity supplier of the property is Helen Sähköverkko Oy.
• When the electricity comes back but acts unusually, for example the lights burn brighter or dimmer than usual, the reason might a break in the electricity network's neutral wire. This can result in equipment damage, fire and, in the worst case, the risk of electric shock. In such situations, switch off the electricity from the main switch and call your electricity supplier's fault emergency number.
• When a power cut lasts longer, prepare yourself with warm clothes, especially in the winter, and home storage supplies. Instructions regarding home storage supplies can be found in the appendices.

In the event of a power cut, lifts will stop working. Should you be stuck on a lift due to a power cut or other failure, act as follows:

Contact the lift maintenance emergency line:

• by mobile phone - (KONE Hissit Oy (2), 0800 15063)

When necessary, you can call the general emergency number 112.

Civil defence shelter maintenance.

A civil defence shelter as well as civil defence equipment and devices must be maintained in such condition that the shelter can be made operational in 72 hours. A shelter can also be used for other purposes, as long as making it operational takes no longer than stated before. Normal time use is not allowed to damage the shelter nor prevent it being inspected or tested for leakage.

It is not permitted to store pollutant liquids in a shelter nor is it permitted to make holes in surrounding structures. Protective doors, hatches and air ventilation machinery must not be moved from their designated spots nor is it permitted to use the air ventilation machinery for air ventilation under normal circumstances. It is permitted to install a door to the protective door's opening. Even during normal times it should be ensured that at least half of the shelter is free in case of a sudden need to take shelter.

Additionally you should take note of the following:

• The civil defence shelter owner and manager must make sure that the shelter, its equipment and machinery are kept operational and maintained and inspected accordingly.
• An appointed person inspects and test uses the shelter's doors, hatches, tightness, air conditioning and electricity equipment, as well as the drains, yearly according to the directions from the equipment retailer.
• In order to ensure the shelter equipment is operational they ought to be inspected and serviced at least every 10 years unless the manufacturer has stated a shorter maintenance period.
• An inspection log must be drafted when checking machinery's functionality, where machine-specific inspections are marked. The inspection log must be presented to the rescue authorities when asked for.
• The owner and the proprietor of the property must ensure that the civil defence shelter has such equipment that it can be made operational. This equipment consist of items such as spare water containers, waste containers, dry lavatories, and beds.

Renovating the civil defence shelter

When proceeding to an improved level of protection

• A civil defence shelter is assigned a care person, who is in charge of renovation. S/He must know the machinery in the shelter as well as know how to use it. Additionally, the shelter's care person is responsible for the general order and cleanliness, as well as discipline, in the shelter.
• The shelter is emptied of the goods stored in it, or that have otherwise collected there, in accordance with the clearing plan.
• All temporary structures are taken down and taken out of the shelter.
• Hinges, latches, etc. from doors and hatches are inspected, lubricated, and serviced.
• Door insulations are inspected and put in place according to instructions.
• Inspection of the emergency exit hallway and hatch for functionality and use.
• Dry toilets (15 plastic bags per toilet) are distributed into the dry toilet spaces. The toilet spaces are partitioned off with curtains or boards. There is to be one toilet space per every 20 m² .
• All vents (HWA) are checked for functionality by turning them from one extreme setting to another.
• Spare water containers are cleaned and filled up. The filling hose and other equipment are checked at the same time. The showers for the decontamination tent are installed and tested out. There should be 50 litres of water per square metre in the shelter, meaning 50 x 80 = 4,000 litres (or 30 litres/person).
• Floor drains are cleaned and their functionality is tested by pouring water into them. Attention! The floor drain has a closing valve.
• Air pressure valves are checked and joints are lubricated.
• Air ventilation openings used in normal conditions are blocked off by installing dust covers with insulation.
• The condition of the pressure valves is checked from outside the shelter.
• Air ventilation shafts and filters are cleaned.
• All pipes, connections, and machinery connected with air ventilation are checked. Special filters are installed according to the machine's installation guide.
• The functioning of exit valves is checked by turning them from one extreme setting to another.
• Check overpressure indicator for: fluid, the pipes opening, that the meter reads 0, and the spare fluid (dyed fuel oil).
• The balometer sensitivity is tested with a test use.
• Pressurisation of the shelter is to be checked; the pressure test is conducted according to the machine manufacturer's instructions. The aim is to verify that there is enough overpressure, and that the shelter doesn't leak too much air out.
• Examine and inspect the functionality of the shelter's phone, antenna, appliance fuses, lighting, backup batteries, spare lightbulbs and spare fuses, switches and power outlets, etc.
• Equip the shelter with appropriate gear (attachment) in accordance with regulations.
• The spaces in the shelter are divided according to the plan made beforehand into general living and activity spaces (men/women, protection personnel, staff, customers). Each sheltered person has their own personal living space containing personal items, medication, and long- life provisions.
• The shelter contains enough seats, tables, and bunkbeds for approximately one third of the people coming into the shelter.
• For exceptional circumstances, there should also be equipment and goods that will make a longer stay possible (e.g. entertainment).
• Check functionality of spare lighting.
• Signs guiding the way to the shelter must be installed in passages and corridors.

Civil defence material

Civil defence material can be divided into two categories: shelter- specific material and protection staff material. Each civil defence shelter should have the shelter-specific material reserved for it as well as the protection material for the shelter manager and his/her deputy.

Material is usable in normal conditions in care and maintenance activities, assuming that the material is stored in the property where it belongs. Tools belonging to the civil defence shelter must be usable when the shelter is issued to be used.