Bomb threat

A bomb threat is often unfounded and made by a disturbed individual, but it should always be taken seriously, and each threat should be notified to the police. In this situation, it is important to keep calm.

When the threat is made by phone

Remain calm. Prolong the call.
Make notes. Write the threat down word-for-word.
Ask questions.
- Where is the bomb?
- What does the bomb look like?
- When will the bomb explode?
- Why?
Try to get your colleague's attention already during the phone call, so that he/she can inform the person responsible for safety during the call.
Pay attention to the caller's speaking style and tone of voice.
- Does he/she use noticeable dialect or other special characteristics?
- Is he/she agitated?
- Is he/she reading the message from a piece of paper?
Listen to the background noises as well (e.g. traffic or discussions in the background).
After the call, notify the safety and security personnel on your premises or property (cf. chapter of safety and security personnel).
If this is not possible, call the police immediately at 112 and act according to their instructions.

A suspicious object or threatening letter

Do not touch the object.
If the item in question is a letter or other such object that you have handled, pay attention to the places you have touched and place the letter in a plastic pocket, for example.
Notify immediately the personnel responsible for safety and security on your premises and the property (cf. chapter on safety and security personnel) as well as the police at emergency number 112.
Isolate the area as well as possible. Keep in mind possible police investigations (fingerprints and footprints are first-class evidence).
Do not panic. Act according to the instructions from the police and the safety personnel.