Menu

Sudden illness or accident

Find out what happened
  • Has the person fallen or fainted?
  • Are there possibly eye witnesses, that can tell you better about what has happened?
Check the person's condition
  • Can you wake the person up by talking or shaking?
Check breathing
  • If the person doesn't wake up, check breathing: place the back of your hand in front of the patient's mouth and feel if there is air flow.
Make an emergency call.
  • Call the number 112.
  • Tell where you are calling from.
  • Tell what happened
  • Act according to directions.
Give first aid if needed.
  • If the person is not breathing, start with first aid.
Turn an unconscious but breathing patient into the recovery position on their side.
Observe the patient.
  • If there are changes in the patient's condition before the rescue department arrives, notify them by calling the emergency number 112, so that the emergency centre can re-evaluate your situation.
Guide the professional help quickly to the patient
  • Tell the professional help what has happened and what has been done.